Refund Policy

Returns 
We honor a 14 days return policy. Within 14 days after delivery customer are entitled to a full refund or exchange.  After 14 days all orders become a final sale.

All return items eligible for a return, must be in the same condition that you received it, Unused items will be accepted. Please keep all the original packaging. 

Please send all return back to the address on the shipping label and packing slip information.

Refunds Processing 
Return will inspected and processes with in 48 hour period upon delivery. We will also notify you of the approval or rejection of your refund.  An email to notify you that we have received and processed your returned item. 

Upon approval, all return will be process in the original method of payment no other exception will be allowed. 

Late or missing refunds (if applicable) 
Please contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
You can contact  cultureandfate@gmail.com if you need help with your returned items

Discounted Items (Are Final Sales)
Only full priced items may be refunded, Items on sale items cannot be return. 

Exchanges 
We will items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cultureandfate@gmail.com and send your item to: Culture And Fate, 474 Jefferson Ave, Brooklyn NY 11221, United States. 


Shipping 
To return your product, you should mail your product to: Culture And Fate, 474 Jefferson Ave, Brooklyn NY 11221, United States 

Customer are be responsible for paying shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.