Refund Policy

We have a 14-day return policy. Within 14 days after delivery buyers are allowed to request refund or exchange for items purchased.  Directly after 14 days all orders become a final sale.

Returned items must unused and in original packaging.  This return items will be accepted. 

Please send all return back to the address on the shipping label and packing slip information.

Refunds Processing 
Return will inspect and processes with in 48-hour period upon delivery. We will also notify you of the approval or rejection of your refund.  An email to notify you that we have received and processed your returned item.  All Payment will be in the original form, no exception.

Discounted Items (Are Final Sales)
Discounted items are final sale. Only full priced items may be refunded, Items on sale items cannot be return. 

We happily accept exchanges on items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Culture And Fate, 474 Jefferson Ave, Brooklyn NY 11221, United States. 

To return your product, you should mail your product to: Culture And Fate, 474 Jefferson Ave, Brooklyn NY 11221, United States 

Customers are responsible for paying shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.